ICT Readiness Audit

Mostly paper, spreadsheets and manual hand-offs Some software, but systems do not talk to each other Mostly digital with a few manual gaps Fully digital and integrated end to end

Nobody in particular — we cope as it comes An external contractor we call when needed Internal staff, but stretched across everything A managed provider with an agreed SLA

It is not, or we are not sure Manual copies on a drive or laptop Scheduled backups, but never tested Automated, off-site and tested regularly

Never More than two years ago Within the last year Quarterly, with documented findings

No — reports are assembled by hand every time Partly — some data is automated, some is copied in Mostly — a few dashboards cover the key numbers Yes — live dashboards, no manual assembly

Most people use a fraction of what is available A few power users carry everyone else Reasonably confident, with occasional gaps Confident — training is scheduled and tracked

No plan — we hire when it hurts Informal — people learn as they go A plan exists but is rarely funded Funded, scheduled and measured

Not really — we report activity, not outcomes We collect data but reconcile it manually We have indicators and a reporting routine Full M&E system with audit trail and live reporting

Whoever shouts loudest or whatever a vendor pitches Ad hoc, based on immediate problems A rough roadmap reviewed occasionally A costed roadmap tied to business objectives

No plan An informal idea of what we would do A written plan that has never been tested A tested plan with defined recovery times