The buyer's guide to managed IT: what to ask before you sign
22 Jun 2026
10 min
Connect
Owerri, Nigeria
Vida Technologies
Chidi Okonkwo
Head of Infrastructure
“Uptime is not a feature you add at the end. It is a set of boring decisions made early and kept.”
Chidi leads infrastructure and managed IT delivery at Vida ICT. He has spent over a decade running multi-site IT estates across energy, healthcare and education, and is responsible for the SLAs, security baselines and monitoring standards the whole delivery team works to.
Focus areas
- Managed IT & SLA design
- Cloud administration and cost control
- Cybersecurity baselines
- Infrastructure monitoring
Background
Cloud architecture certification IT service management Security baseline design
Written by Chidi Okonkwo
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